TERMS AND CONDITIONS  
Last updated: 31 March 2022 These Terms and Conditions, together with our Privacy Policy and all supplemental terms  
and other documents referenced in these terms (the Terms) govern your use, (in-game) purchases and downloading of  
our Games, Virtual Items, User Generated Content (UGC), Websites, store and related services made available from time  
to time, unless we specifically state otherwise (Services). These Terms form a legally binding contract between you and  
us. By accessing or using any of the Services you accept and agree to these Terms. If you do not agree to these Terms  
then please do not access, purchase or use our Services. Games means any games developed and/or made available by  
us, whether existing now or in the future.  
1.About you  
By using the Services, you agree that you are at least 18 years of age, or, if you are younger than 18 years of age that you  
have reviewed these Terms with your parent(s) or guardian(s) and they have agreed to these Terms on your behalf and  
they take full responsibility for your compliance with them. If we are informed by a parent/guardian that their child has  
misrepresented their age when registering for our Games or Services and the actual age of the child is below 13 years of  
age, we will Stop the Account (as defined below) provided we have the information which satisfies us that the reporting  
person is indeed the parent or guardian of that child.  
2.Who we are  
1. We are McGame Limited Inc, a company registered ROOM 25, 8/F., WOON LEE, COMMERCIAL BUILDING  
7-9 AUSTIN,AVE., TSIM SHA TSUI, KOWLOON, HONG KONG.  
2. You can contact us at bin13581950237@gmail.com.  
3.Changes to theseTerms  
We may change these Terms from time to time, for example in order to ensure that we remain compliant with applicable  
laws or to reflect any changes we make to the Services or otherwise. It is your responsibility to check these Terms  
regularly before using any of our Services.Your continued use of our Services from the date of change will be deemed  
your acceptance of the amended Terms.  
4.Account  
1. To use certain of our Services you may be required to create an account with us and/or with the third party  
platform operator e.g. Apple or Google (Account). To create an Account, you must provide truthful and accurate  
information about yourself on the Account registration page and keep that information up-to-date.You may not  
share your Account with others and are solely responsible for keeping the login credentials to your Account  
confidential.You are responsible for all activities associated with your Account. We may Stop your Account or  
permanently remove any content or Virtual Items from any of our Services at our reasonable discretion if we have  
reasonable grounds for believing you have violated any of these Terms. References to "Stopping" or to "Stop" an  
Account includes temporarily or permanently disabling, suspending, banning or muting an Account. If your  
Account is muted, you can continue to play but will not be able to use free text chat during the relevant muting  
period. If your Account is disabled or banned, you will no longer be able to access your Account and any licenses  
previously granted to you to use our Games and Services will be either temporarily or permanently revoked. THIS  
MEANS YOU WILL LOSE YOUR ACCOUNT, CHARACTERS AND ANY IN-GAME ITEMS OR  
CURRENCY. More information about when we may Stop your Account can be found in section 4.2 of these  
Terms.  
2. If, acting reasonably, we consider that: (i) these Terms have or may have been breached or may likely be breached  
by you; and/or (ii) you have committed fraudulent, unlawful or abusive activity including any breach or suspected  
breach of the rules of conduct set out in section 8 of these Terms; and/or (iii) it is necessary in order to prevent or  
stop any harm or damage to us, to any our Games or Services, to other players, the general public or to you, then it  
is in our reasonable sole discretion, that we may at any time: (i) Stop (as defined) any part or all of your Accounts;  
(ii) restrict your access to any content-uploading or other features of our Games or Services; and/or (iii) restrict  
your access to or delete Virtual Items or anything you have acquired by means of Virtual Items.  
3. If we take any of the above actions, you may raise your concern by contacting our customer services via Email:  
4. We do not guarantee the ongoing supply of any games or services or that content will be available at all times, in  
all locations, or at any given time or that will continue to offer such games, services and content for a particular  
length of time.  
5.Deletion and Recovery of your Account  
1. If you want to permanently delete your account you may easily request your account deletion at any time under  
your profile in the Game.  
2. When you request to delete your account, you will need to answer two questions to identify you as the true account  
owner, which answers will enable us to successfully verify your account information. Subsequently, the account  
deletion process will automatically begin, subject to a 15-day cooling-off period, before the account including all  
its items and content will automatically be fully and irreversibly deleted. Whilst the deletion process is being  
undertaken, during the cooling-off period, your account will be deactivated and any content associated with the  
account will no longer be accessible by you but will continue to be visible to other users until the expiration of the  
cooling-off period. During the cooling-off period you will have the opportunity to recall your deletion request by  
sending us a message via the in-game portal or to bin13581950237@gmail.com. If you do not recall your account  
within the cooling-off period, your account will, upon the expiration of the cooling-off period, automatically be  
irreversibly, fully and permanently deleted, including all items purchased and other associated content under your  
account. Following the deletion of your account and associated content, it may take us up to another 30 days to  
remove it from backups and disaster recovery systems.  
3. The deletion of your account and any content associated with your account may not be permanently deleted where  
deletion would restrict our ability to: (i) investigate or identify illegal activity or violations of our Terms and  
policies (for example, to identify or investigate misuse of our products or systems); (ii) protect the safety and  
security of our products, systems and users; (iii) comply with a legal obligation, such as the preservation of  
evidence; or (iv) comply with a request of a judicial or administrative authority, law enforcement or a government  
agency.  
4. If you have initiated the deletion or deactivation of your account by yourself (provided your account has not been  
deleted or deactivated by us due to your non-compliance with these Terms), then, until the expiration date of the  
cooling-off period (i.e. 15 calendar days from your deletion request), you will be able to recover or reactivate your  
account by contacting our customer services via the in-game portal or by email: bin13581950237@gmail.com.  
Following such a request, you will need to answer two questions to identify you as the true account owner, which  
answers will enable us to successfully verify you as the legitimate account owner, recover your account and abort  
your account deletion process.  
6.License  
Our Services, Games, Accounts, Virtual Items and all related materials (including without limitation, software, code,  
information, content, data, text, characters, music, sounds, videos) made available by us or on our behalf and all related  
copyright and other intellectual property rights in such Services, Games, Virtual Items and materials (together Content)  
are licensed, not sold, to you under these Terms. Subject to your strict compliance with these Terms, we grant you a  
limited, non-transferable, non-sub-licensable, revocable and non-exclusive license to use our Content for your own  
personal and non-commercial use. If you breach any of these Terms, we may immediately terminate or suspend any  
license to you at our sole discretion acting reasonably.You acknowledge that all intellectual property and other rights in  
the Content are and will remain our sole property and that you will have no ownership, title or other proprietary interest  
in and to the Content, regardless of whether you 'earned' or 'purchased' such Content.  
7.Your legal obligations and promises to us  
1. You confirm that:  
1. all information and details provided by you are true, accurate and up-to-date. The rights granted under these  
Terms are strictly personal to you and you must not make the Services or your password(s) available to  
anyone else; and  
2. you will comply with the rules of conduct relating to your use of the Services and/or Virtual Items as set out  
in Sections 7 to 10 and any other restrictions set out elsewhere in these Terms.  
2. You agree to compensate us where we pay damages or incur any other losses or expenses (including legal fees) in  
respect of any claim made by a third party due to your breach of these Terms or contrary to any other laws and  
regulators or the rights of a third party.  
8.Rules of conduct and your use of the Services  
1. You acknowledge our rules of conduct and agree that in using the Services (including the creation of User  
Generated Content (USG)) you will not:  
1. use or allow the use of the Services for any purpose or activity that is illegal, unlawful or in breach of these  
Terms;  
2. reproduce, distribute, publicly display or perform, translate, modify, adapt, create, derivate works from,  
deconstruct, reverse engineer, decompile or disassemble, in any manner the Services, source code in the  
Services or any portion thereof;  
3. sell, rent, lease, share or provide access to your Account or access or attempt to access the Accounts of other  
users or penetrate or attempt to penetrate any security measures relating to the Services;  
4. partake in any behaviour that we may deem inappropriate and disruptive, or against the tone and nature of  
the Services;  
5. where user-generated content or an online community exists or otherwise harass, threaten, embarrass, spam  
or do anything else to another person that is unwanted, such as repeatedly sending unsolicited messages or  
making personal attacks, comments or statements about race, sexual orientation or religion (); organise or  
participate in any activity or group that is harmful, abusive, offensive, obscene, threatening, bullying, vulgar,  
sexually explicit (including nudity and any form of inappropriate exposure), defamatory, invasive of  
personal privacy or encourages conduct that would violate a law or in a reasonable person’s view be  
considered objectionable and/or inappropriate;  
6. use abusive, offensive, or defamatory screen names and/or personas, whether created through Services or  
through third party devices connected to Services;  
7. impersonate any other person, or indicate falsely that you are an employee or a representative of us or any of  
our partners or affiliates;  
8. promote, encourage or take part in any activity involving hacking, cracking, phishing, taking advantage of  
exploits or cheats and/or distribution of counterfeit software and/or counterfeit or legitimate Virtual Items;  
9. upload any files that contain a virus, trojan, worm, spyware, time bombs, corrupted data or other computer  
programs that may damage, interfere with or disrupt any of the Services;  
10. make improper, false or spurious reports to us;  
11. use our Services to build any service or game that may disadvantage or compete with our Services or assist  
another person in building a service or game that would disadvantage or compete with our Services;  
12. probe, scan or test the vulnerability of our Services, or circumvent or breach the security or authentication  
measures of our Services;  
13. improperly use in-game support or complaint buttons or make false reports to us;  
14. use any robot, spider, site search/retrieval application or other manual or automatic device or process to  
retrieve, index, 'data mine' or in any way reproduce or circumvent the content, navigational structure or  
presentation of our Services; and  
15. sell, buy, trade or otherwise transfer or offer to transfer your Account, any personal access to our Services, or  
content associated with your Account, including Virtual Items, either within our Services or on a third-party  
website, or in connection with any out-of-game transaction.  
2. To the extent the Services functionality technically permits, you shall not post or communicate any person’s “real  
world” personal information whilst using the Services, particularly not in any chat rooms or forums.  
3. We reserve the right to access, monitor and/or record any online activities within our Services and by acceptance  
of these Terms you give us your express consent to access and record your activities.  
4. Any breach of the above rules of conduct shall be determined by us at our discretion, acting reasonably in all  
circumstances.  
9.User Generated Content (UGC)  
1. User Generated Content (UGC) means any form of content generated by a user of the Services (including remarks,  
suggestions, ideas, graphics, text, images, video, information and messages) communicated, posted, uploaded, or  
sent by users on or in connection with the Services. Our Services may include social elements which permit  
players to come into contact with and chat to other players. Messages exchanged between players, whether in  
private in-game messaging or public forums, are included within this definition of UGC.  
2. You agree by submitting any form of UGC, you automatically implies that are you giving us a non-exclusive,  
perpetual, irrevocable, transferable, sub-licensable, worldwide, royalty-free license to use, modify, copy, create  
derivative works of, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part) publish  
and distribute such UGC for any purpose including making available of such UGC to any third parties, provided  
that we may not use UGC in violation of the Privacy Policy.You agree to waive any moral rights to the extent  
permitted by law and that you will not withdraw the submission or attempt to make a charge for its use. Further,  
you warrant and represent that you are the exclusive copyright and intellectual property rights holder in relation to  
the submission and that submission in no way breaches the rights of any other person or entity.  
3. We, or third parties engaged by us, may monitor and/or moderate UGC but we do not guarantee the accuracy,  
quality, or integrity of any UGC posted via the Game or any part of the Services. By using our Services you  
acknowledge and accept that you may be exposed to materials you may find offensive or objectionable. We do not  
endorse any UGC posted on the Services, nor do we guarantee its truthfulness or accuracy. However, if someone is  
violating these Terms or misusing the Services, please report this to us by contacting us at  
bin13581950237@gmail.com. We will review the report and may, at our reasonable discretion, take action against  
anyone who violates the Terms, such as by revoking or suspending access to certain or all of our Services and  
terminating or suspending their Account. We may also take such actions, at our reasonable discretion, in respect of  
anyone who knowingly submits a false report in bad faith.  
4. We reserve the right to remove and permanently delete any UGC from our Services with or without notice. We  
reserve the right to disclose your identity to any third party that validly claims that any of your UGC infringes such  
third party's intellectual property or their privacy. We will also disclose your UGC to third parties and  
governmental authorities on request where we are legally obliged to do so.  
10.Virtual Items  
We use the term Virtual Items to mean rights that we license to you to access or use certain features that are made  
available in our Services. Examples may include access to digital or unlockable content, additional or enhanced  
functionality (including multiplayer services), virtual assets, in-game achievements, and virtual points, coins and  
currencies. When you sign up or pay for Virtual Items, we grant you a personal, limited, non-transferable, non-sub-  
licensable, revocable and non-exclusive license to access the selected Virtual Items. Virtual Items have no monetary  
value and no other value outside of our Services.You cannot sell, trade or transfer your Virtual Items, or exchange them  
for cash. Any payment you make for access to Virtual Items is non-refundable unless otherwise stated at our sole  
discretion.  
11.Price, Payment andTax  
1. We aim to ensure that the pricing of our Services (including Virtual Items, Games and any other goods and  
services available via third-party stores or on our store) are correct at all times. However, the Game and website  
pages may not always accurately reflect the correct details at the moment at which you place your order. We also  
reserve the right to change prices without prior notice at any time before the formation of the contract. We cannot  
confirm the price of an item until your order is accepted. Where you are resident in the European Union, we or our  
third-party stores will chargeVAT or applicable sales tax on purchases as required by law, and you agree to  
provide the information we reasonably require in order to determine the applicableVAT or sales tax rate.  
2. All credit and charge card holders are subject to validation checks and authorisation by the card issuer. If the issuer  
of your payment card refuses to authorise payment to us, your order will not be accepted and we will not be liable  
for any delay or non-delivery.  
3. It is your own responsibility and you must comply with the terms and conditions applicable to your chosen  
payment method, as set by the payment provider. We may add or remove any payment methods in relation to our  
Services at our sole discretion and without prior notice to you.  
4. If the relevant Services include an automatically renewing subscription (a “Subscriptions Service”), then our  
Subscription Terms shall apply to this Subscriptions Service.  
12.Contract  
All purchase orders are subject to acceptance by us and availability of the Services. If your order cannot be processed  
successfully, you will be notified of the reason and receive an explanation, if possible. Please note that this  
acknowledgement email/message does not mean that your order has been accepted – your order merely constitutes an  
offer to us to purchase the Services. All orders are subject to acceptance by us. When we make the Services available e.g.  
as a download, this represents our legal acceptance of the offer you made to purchase the Services and the contract  
between us will then be formed (and we or the third party platform or service provider will debit your account).  
13.Withdrawal and Refund Policy  
1. We want to provide you with the best possible services and game experiences. At the same time, we hope you are  
delighted with your Games, Virtual Items and Services. However, you have the right to cancel your order and  
withdraw from any contract between you and us (Contract), without giving any reason, and receive a full refund  
within 14 days from the day you placed your order (Cancellation Period), BUT you agree that Puzala will  
immediately begin with the performance of your item purchase contract and will immediately make the digital  
content of the purchased items available to you. By downloading, streaming or accessing your Virtual Items,  
digital/online Games and/or Services, you will immediately lose your right to cancel the Contract, if any, once the  
download, streaming or accessing of such Virtual Items, digital/online Games and/or Services is complete, due to  
the nature of these Services.  
2. We will not refund any amounts paid when: (i) you have been the victim of in-game scamming (however, we will  
try to assist you to recover your Account); (ii) your Account has been cancelled or suspended as a result of you  
violating these Terms; (iii) you have used unauthorised software to access our Games and Services without our  
permission; (iv) we no longer offer offering any of the Virtual Items, Games or Services for any reason or (v) you  
decided yourself to cancel your Account.  
14.Availability and functionality  
1. We reserve the right to limit the amount of Virtual Items you can purchase in a given period. Virtual Items may  
only be purchased and used by players in jurisdictions where such activities are permitted under applicable law.  
Virtual Items may only be purchased from us or our permitted representatives through the Games or otherwise  
expressly authorised. We reserve the right to refuse any request to purchase Virtual Items for any reason.  
2. We will use reasonable endeavours to maintain the operation of the Games and Services and rectify faults as  
quickly as possible. We reserve the right to modify, including by way of regular updates, our Games and Services  
and we may occasionally have to suspend operations of certain Games or particular Services, with notice  
whenever reasonably possible, for repair, maintenance, improvement, security or any other reason, provided that  
we will do our best to make any such suspension or interruption period as short as possible. We do not accept any  
responsibility for suspensions, interruptions or errors caused by external forces or circumstances outside our  
reasonable control.  
3. We cannot guarantee that our Games or any part of our Services will be compatible with or capable of being  
accessed on all devices, platforms, operating systems or equipment, or in conjunction with any particular software  
or connectivity services not approved by us. We do not accept responsibility for any such equipment, software or  
services. We do not guarantee that our Services can be accessed in all geographic locations.  
15.Chargebacks  
We may cancel a payment and make a chargeback to you, including any transaction fees incurred, if any, if we have  
reason to believe any purchase is incomplete or any purchase is made, or we suspect it is made, fraudulently or in an  
otherwise non-bona fide manner.  
16.Payment Methods  
Payment methods accepted by us are as per those payment methods provided on our store site and by the third-party  
platform providers such as Apple and Google within our Games at the point of sale.  
17.Updates  
You agree that the Games and any aspect of the Services may automatically download and install updates, upgrades and  
additional features that we deem reasonably necessary and/or beneficial to our business, operations or to you. These  
Terms shall apply to any updates, upgrades and/or additional features that are not distributed with a separate license or  
other agreement.  
18.Duration  
These Terms shall apply to your use of the Games, your Account, Virtual Items and Services at all times and shall  
continue until you delete, cancel or remove such Games, Account, Virtual Items and stop using our Services or we  
terminate this licence to you.  
19.Intellectual Property  
1. You acknowledge that all intellectual property rights in the Services, Games and Virtual Items and all content  
appearing within the Services, Games and Virtual Items belongs to us, our licensees or affiliates and that such  
rights are merely licensed to you and you do not acquire any ownership rights in the Services, Games and Virtual  
Items or any other part of them other than the right to use the Services, Games and Virtual Items under the terms of  
this licence.  
2. Any use by you of any of our intellectual property other than as permitted under these Terms may only be  
undertaken with our prior express written authorisation. Nothing contained within these Terms shall be construed  
as conferring any right, whether by implication or otherwise, to use any of our intellectual property in the Services,  
Games and Virtual Items other than as expressly permitted in these Terms.  
3. We reserve the right to stop offering you any of our Games and/or Services at any time either permanently or  
temporarily, at which point any license previously granted to you to use the Games and/or Services or a part  
thereof will be automatically terminated or suspended and your Account will no longer be available and be  
Stopped. Prior to stopping the availability of any of our Games and/or Services, we will use our reasonable efforts  
to notify at least 60 days before such Games and Services become unavailable. Notification may be given via our  
websites, push notification, alert, email or other messages. In such an event, we shall not be required to provide  
refunds, benefits or other compensation to users in connection with such discontinued elements of our Games  
and/or Services unless required otherwise by law.  
20.Suspension andTermination  
1. Acting reasonably, we may suspend, restrict or terminate your access to the Games, Virtual Items and/or any other  
part of the Services and consequently suspend or terminate the licence granted to you under these Terms, if:  
1. you breach of any of the restrictions or provisions in these Terms;  
2. for reasons of a system failure, maintenance or repair or due to events beyond our reasonable control; and/or  
3. we decide to withdraw the Game(s), Virtual Items and/or any other part of the Services from the market for  
any reason at our sole discretion, acting reasonably.  
2. We will strive to always give you an initial warning and notice prior to terminating or deleting your access to our  
Games, Virtual Items and/or any other Services. But if you have seriously or repeatedly breached our Terms or  
have been issued with previous warnings, we may move directly to terminating the contract with you under these  
Terms and your license to access our Games, Virtual Items and/or any other part of the. Under such circumstances  
we will notify you by email or within the app, website or channel as appropriate subject to Section 26. Upon  
termination the rights and licence granted herein will be terminated and you shall cease all use of the applicable  
Games, Virtual Items and/or any other part of the Services. If we decide to withdraw Game(s), Virtual Items and/or  
any other part of the Services from the market, we'll strive to notify you at least 60 days in advance prior to  
withdrawing access by email or within the app, website or channel of other part of the Services as appropriate  
subject to Section 26 .  
21.Third Party Content  
Our Services may include hyperlinks to third-party websites and services. We do not control these websites and services  
and are not liable or responsible for their content or for their collection, use or disclosure of your personal information.  
22.Our Legal Obligations and Limits on Liability  
1. OUR GAMES AND SERVICES ARE PROVIDED ON AN "AS IS" AND "ASAVAILABLE" BASIS. TO THE  
FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, WE PROVIDE NO EXPRESS, IMPLIED OR  
STATUTORYWARRANTIES THAT YOU WILL BE ABLE TO ACCESS OR USE OUR GAMES OR  
SERVICESAT THE TIMES OR LOCATIONS OF YOUR CHOOSING OR THAT OUR GAMES OR SERVICES  
WILL BE UNINTERRUPTED OR FREE OF ERRORS, BUGS, CORRUPTION, LOSS, INTERFERENCE,  
HACKING OR VIRUSES. ACCORDINGLY, WE ARE NOT LIABLE TO YOU FOR ANY LOSS OR DAMAGE  
THAT MIGHT ARISE, FOR EXAMPLE, FROM THE INTEROPERABILITY, UNAVAILABILITY OR  
SECURITY VULNERABILITIES OF OUR GAMES AND SERVICES OR FROM YOUR RELIANCE ON THE  
QUALITY, ACCURACY, OR RELIABILITY OF OUR GAMES AND SERVICES. WE ALSO MAKE NO  
GUARANTEE THAT OUR GAMES AND SERVICES WILL WORK WITH OR CAN BE ACCESSED ON ANY  
PARTICULAR DEVICES, PLATFORMS, OPERATING SYSTEMS OR EQUIPMENT, OR IN CONJUNCTION  
WITH ANY PARTICULAR SOFTWARE OR CONNECTIVITY SERVICES. WE DO NOT ACCEPT  
RESPONSIBILITY FOR SUCH EQUIPMENT, SOFTWARE OR SERVICES.  
2. TO THE MAXIMUM EXTENT PERMISSIBLE BY LAW, OUR TOTAL LIABILITY, WHETHER ARISING IN  
CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING LIABILITY FOR ANY LOSSES,  
COSTS, EXPENSES OR DAMAGES THAT YOU SUFFER IN CONNECTION WITHA GAME OR SERVICES  
OR THESE TERMS SHALL NOT EXCEED (IN AGGREGATE) THE MONETARY AMOUNT EQUIVALENT  
TO THE FEES, RELATING TO THE GAME OR SERVICES, ACTUALLY PAID BY YOU TO US DURING  
THE TWELVE (12) MONTHS PRIOR TO THE DATE OF THE CAUSE OF ACTION FIRST ARISING.  
NOTWITHSTANDING THE FOREGOING, NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT  
OUR LIABILITY FOR FRAUDULENT MISREPRESENTATION, DEATH OR PERSONAL INJURY  
RESULTING FROM OUR NEGLIGENCE OR THE NEGLIGENCE OF OUR EMPLOYEES OR AGENTS, OR  
ANY OTHER LIABILITY THAT CANNOT UNDER ANY APPLICABLE LAW BE EXCLUDED OR  
LIMITED.§§  
23.How to contact us for support or to report complaints, faults or abuse  
If you require customer support or would like to report a complaint, a fault or abusive behaviour in violation of the rules  
set out in Section 8 or if you have any other questions or comments in relation to our Games, Virtual Items or Services  
then you may contact us at bin13581950237@gmail.com.  
24.Disputes  
1. We aim at resolving our disputes amicably and we are certain that most of your concerns can be resolved by  
contacting our dedicated customer service team at bin13581950237@gmail.com.  
2. You and we shall first attempt to resolve any all disputes, claims or controversies arising out of or relating to these  
Terms, any of our Services and their marketing, or the relationship between you and us ("Disputes") informally  
before initiating litigation, if any. The informal negotiations commence upon receipt of written notice from one  
person to the other ("Notice of Dispute"). The Notice of Dispute must: (a) include the full name and contact  
information of the complaining party; (b) describe the nature and basis of the claim or dispute; and (c) set forth the  
specific relief sought. We will send our Notice of Dispute to your email address, or billing address, if available and  
applicable.You may send your Notice of Dispute by notifying support@puzalagames.com. Most disputes are  
resolved by our customer service team but if for whatever reason they are not able to solve the issue, you will first  
be provided an opportunity to escalate the matter to first our head of customer service and in the ultimate instance  
to a member of our senior management.  
25.General  
These Terms and any document incorporated by reference constitute the entire agreement between you and us and  
supersede any previous terms between us in relation to such matters. The limitations, exclusions and restrictions in these  
Terms shall pass to the benefit of our licensors, successors and assigns. These Terms are drafted in the English language  
and will be translated into other languages. The English language version of these Terms shall prevail if there is any  
conflict or inconsistency requires clarification. The headings in these Terms are for ease of reference only and shall be  
disregarded in construing or interpreting the Terms. If we fail to enforce any provision of these Terms, that failure will  
not preclude us from enforcing either that provision (or any similar provision) on a later occasion. If any provision of  
these Terms is found by a court to be invalid, we agree that the court should endeavour to give effect to the parties'  
intentions as reflected in the provision and that other provisions remain in full force and effect. We may transfer all or  
part of our rights or duties under these Terms provided we take reasonable steps to ensure that your rights under these  
Terms are not prejudiced. A person who is not a party to these Terms shall have no rights to enforce any of its terms.  
These Terms are governed by the laws of HongKong and the courts of Zug, HongKong will have exclusive jurisdiction  
in relation to any dispute connected with these Terms and the Games and Services.  
26.Notifications  
We may provide you with emails, text messages, push notifications, alerts and other messages related to our Games and  
Services, such as but not limited to important announcements, legal notice, enhancements, offers, products, events, and  
other promotions to the extent that you have voluntarily bound your device with the Game. After downloading our  
Games, you may, depending on the device you are using, be asked to accept or deny push notifications/alerts in respect  
of our other games, services and/or activities. If you deny, you will not receive such push notifications/alerts. If you no  
longer wish to receive push notifications/alerts from our Game, you may opt out by changing your notification settings  
on your device.  
27.Force Majeure  
Force majeure means any cause or event beyond the reasonable control of the affected party including without limitation  
war, civil war, armed conflict or terrorist attack, nuclear, chemical or biological contamination, pandemic, strikes, civil  
action, disruption or unavailability of the internet, unscheduled hosting and maintenance to systems, power and data  
losses, and other acts of God, etcetera. We shall not be obliged to perform our obligations under these Terms to the extent  
that we are prevented from doing so by reason of an event of force majeure. Performance of these Terms may cease  
during the continuation of the force majeure event and may continue for such time even after that event cease to the  
extent necessary for us to fulfil our obligations again. For so long as such force majeure event persists, our obligations  
under these Terms shall be suspended to the same extent. If such force majeure continues for a continuous period in  
excess of four months we may terminate access to the applicable Games, Virtual Items or Services immediately on  
service of notice to you.  
© 2022 McGame Limited Inc. All Rights Reserved.